The sensors and software in IMU-Step are designed to be uploaded in pairs. If your computer only has one USB port we recommend using a USB-hub to download two sensors at once. The link below has our recommended hubs if you need to buy one:
In some cases where this is not possible, there are steps you can take to upload one sensor at a time. To upload a session, one sensor at a time:
Step 1: Plug in the first sensor and click on the session. You will get a warning that you only have one plugged in but continue anyway.
Step 2: Edit your footnotes as you would normally and download the session
Step 3: Once the session is downloaded, plug in the other sensor and click on the session again. Again you will get a warning.
Step 4: Once you get to the footnote screen DELETE ALL FOOTNOTES on the screen. If any footnotes are left that were uploaded with the first session, it will double the data for the footnote.
Step 5: Download the data without the footnotes and the data will be present in the dashboard.
Repeat steps 1-5 for each session you need to upload.